Condre HDD RAID Specifications download pdf (Page 25)

Condre, Inc.

Troubleshooting

There are no end-user serviceable components that can be replaced in the

Condre CD/DVD Tracer Pro Standalone. Please contact your dealer for warranty

repairs and service.

If the answer to your problem is not listed here, you may call Condre, Inc.

Technical Support at: (952) 253-6843, 8:00AM to 5:30PM CST Mon-Fri.

No LCD display.

- Please check if the power cord is connected properly and the utility power

is supplied. Please check if the fan of power supply is rotating. If not, it

might be broken.

Error message shown on LCD.

- Reboot the duplicator.

- Change master disc and try again.

CD Drive doesn’t read disc and shows error message.

- Check the format of master disc.

- Use other Master disc or other duplicator to test master.

Switches do not function.

- Task busy. Please wait.

- Restart unit.

- Faulty controller board. Call for Technical support

Copy completed but disc is not readable / executable.

- Use "Compare" to check.

- Test with another CD-ROM/DVD-ROM.

Failure rate is high.

- Lower writing speed and try again.

- Quality of blank disc is poor.

- Quality of master disc is poor.

- Rated speed of discs does not match writers. Ensure discs meet writers

rated speed.

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Condre HDD RAID Specifications Page 25